In compliance with Regulation (EU) 2016/679, of the European Parliament and of the European Council, of April 27, 2016 (GDPR), Crucemundo S.L implements this Policy regarding the use and protection of personal data.
VAT number B64955172
Registered office: C / Travessera de les Corts Nº Nº 348, local 4, C.P. 08029 Barcelona
Area of application. To whom Policy will be applicable to:
Persons who visit the Crucemundo website https://www.crucemundo.com
Persons who voluntarily communicate with Crucemundo through email, chat or complete any of the data collection forms published on the website of Crucemundo.
Persons who request information about trips and services marketed by Crucemundo or request to participate in any of the commercial activities of Crucemundo.
Persons who engage in a contractual relationship with Crucemundo by hiring a trip or any offered services.
Persons who directly or indirectly, have given their express consent for their data to be processed by Crucemundo for any of the purposes set forth in this Policy. The contracting of voyages marketed by Crucemundo require the express acceptance of this Policy.
Crucemundo advises that, except for the existence of a legally constituted representation, no user and/or client can use the identity of another person and communicate their personal data, so the data you provide to Crucemundo must be personal data, corresponding to your own identity, adequate, relevant, current, exact and true.
On this matter, the user and/or client will be solely responsible for any direct or indirect damage caused to third parties or Crucemundo by the use of data from individuals or their own data when they are knowingly false, erroneous, expired, inappropriate or non-relevant information. Likewise, the user and/or client who communicates the personal data of a third party will be responsible for having obtained the corresponding authorization from the interested party, as well as additional consequences.
Therefore, the user and/or client that communicates personal data to Crucemundo declares to be of legal age, in accordance with the provisions of European legislation, abstains from providing data to Crucemundo. Any information provided about a minor will require the consent or prior authorization of their parents, guardians or legal representatives, who will be held responsible for the data provided on the minors under their care.
This Policy will be of a subsidiary application with respect to further conditions that of personal data protection are established with special character and are communicated, without limitation, through the registration forms and contracts being this Policy complementary to those mentioned in that not expressly provided in them.
Purposes of the collection and processing of personal data
Crucemundo, in its capacity is responsible for the action, informs users of the existence of various actions and files in which the personal data communicated to Crucemundo is collected and stored.
The purposes of said collection and processing of personal data is as follows:
In relation to the "cookies" which Crucemundo uses in browsing through its web pages (https://www.crucemundo.com) are stored in the user's terminal equipment (computer or mobile device) and collect information when visiting said web pages, in order to improve the usability of the same, aware of the behaviors or needs of navigation of users so as to adapt, as well as obtain information for statistical purposes.
All information about cookies used by Crucemundo is published in its Cookies Policy, available at https://www.crucemundo.com
In the case of sending an email to Crucemundo or a communication of personal data through any other means, such as a contact form, the purpose of the collection and processing of such data by Crucemundo is the attention of queries and requests for information which arise regarding Crucemundo products.
In the case of Crucemundo forms, that interested parties complete to participate in any commercial dealings with Crucemundo, the purpose will be to enable such participation, as well as the sending of commercial and advertising communications on cruises and Crucemundo services, unless the interested party explicitly expresses his/her opposition simultaneously of the collection of data. Nevertheless, the interested party may modify his/her decision at any time or as many times as he/she wishes, through the methods provided by Crucemundo for that purpose.
In the hiring of a cruise and/or service marketed by Crucemundo will solely collect personal data that is necessary to establish the contractual relationship to enable the acquisition by said clients.
Period of conservation of personal data
Crucemundo will maintain personal data strictly for the time necessary for the fulfillment of the previously detailed purposes.
Recipients of personal data
The recipients of the personal data collected by Crucemundo are the following:
· Crucemundo employees themselves in the performance of their duties.
· Crucemundo commercial suppliers who offer cruises and/or other services by Crucemundo, in the event this is necessary for the provision of the same.
· Suppliers of Crucemundo who act in the processes of Customer Service, commercialization and/or improvement of the products and services offered by Crucemundo.
· The judicial or administrative bodies, as well as the State Security Forces and Corps, in the event Crucemundo is required, in accordance with current legislation to provide information related to its clients and its services.
Rights of users and exercise thereof
Users may exercise at any time the following rights recognized by the GDPR:
Right to portability
The users have the right to receive the personal data that concern them in a structured format, providing said data is exclusively for the user and has been provided by said user.
Users may exercise these rights in the following ways:
Whether they are Crucemundo customers or not, users can exercise their rights by sending communication per e-mail to the address email@example.com or by sending a written request accompanied by a copy of a valid identity document (eg. Passport, Identity card), addressed to Crucemundo S.L. C / Travessera de les Corts Nº Nº 348, local 4, C.P. 08029 Barcelona
In cases of obviously unfounded or excessively recurring requests, Crucemundo reserves the right to charge a fee for administrative costs arising or the right to refuse to act upon them, in accordance with the provisions of art. 12.5 GDPR.
The users and/or clients may contact the corresponding local control authority if they consider that the treatment carried out with respect to their personal data has not been carried out in accordance with current legislation.
The data protection control authority in Spain is the Spanish Data Protection Agency, contact details are available on its website.
The data protection control authority (ico) in the UK is contactable through its website https://ico.org.uk/
International data transfers
Crucemundo products and services in which international transfers are required to enable the provision of same. Said circumstance will be included in the Specific Conditions that apply to the cruise or corresponding service contracted by the customer and expressly accepted by one prior to them.
Crucemundo is subject to the necessary security measures to:
· Guarantee permanent confidentiality, integrity, availability and flexibility of treatment systems and services.
· Restore availability and access to personal data quickly, in the event of physical or technical incident.
· Verify, evaluate and assess, on a regular basis, the effectiveness of the technical and organizational measures implemented to guarantee the safety of treatment.
Crucemundo does not accept responsibility for the breach of obligations arising from the GDPR or the corresponding regulations on data protection by the user and/or client in terms of their activity, related to the execution of the contract or business relationships of Crucemundo.
Each party is responsible for breach of contractual obligations in line with regulations.